... the Pfälzerwald experience!

Privacy Policy

We take the protection of personal data very seriously and adhere to the rules of data protection laws and other data protection-related requirements. Below, we would like to inform you as a user of our website about the handling of your data and provide you with an overview of the measures we take to protect personal data.

You can revoke any consent you may have given at any time with effect for the future. If you have any questions regarding our use of your personal data, please contact us.

Since changes in the law or changes in our internal company processes may make it necessary to adapt this data protection declaration, we ask you to read through this data protection declaration regularly. The data protection declaration can be accessed, saved and printed out at any time under https://www.landhotel-weihermuehle.de/en/privacy_policy.html.

1. responsible person and scope

The responsible party within the meaning of the EU General Data Protection Regulation (hereinafter: DSGVO) and other national data protection laws of the member states as well as other data protection regulations is:

Landhotel Weihermühle
Owner Sebastian Cronauer
Weihermühle 1
66987 Thaleischweiler

Phone: +49 6334 / 449 080
Internet: https://www.landhotel-weihermuehle.de/

This privacy policy applies to the Internet offer of Landhotel Weihermühle, Weihermühle 1, 66987 Thaleischweiler, which can be accessed under the domain https://www.landhotel-weihermuehle.de/, as well as the various subdomains.

2. principles of data processing

Personal data is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behavior. Information for which we cannot (or can only with a disproportionate effort) establish a link to your person, e.g. by anonymizing the information, is not personal data. The processing of personal data (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis or your consent. Processed personal data will be deleted as soon as the purpose of the processing has been achieved and there are no longer any legally required retention obligations.

If we process your personal data for the provision of certain offers, we will inform you below about the specific processes, the scope and purpose of the data processing, the legal basis for the processing and the respective storage period.

3. individual processing operations

a. Nature and scope of data processing

When you call up and use our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file. When you use our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

Each time a user accesses the website or app and each time a file is retrieved, access data about this process is stored in a log file on our server. These are:
- browser type/version
- Operating system used
- Referrer URL (the previously visited page)
- Host name of the accessing computer (IP address)
- Time and date of the server request
- Transferred data volume and access status (file transferred, file not found, etc.).

From this data, pseudonymous internal statistics are generated, which help us to analyze the use of the website, to correct errors and to improve our services. Any further personal use does not take place. In particular, this data is not merged with other data sources. This data is automatically deleted after statistical analysis. You can prevent the use of your pseudonymized data for statistical purposes at any time by preventing the storage of cookies through an appropriate setting in your browser software (see section 6.).

b. Legal basis

Art. 6 (1) lit. f DSGVO serves as the legal basis for the aforementioned data processing. The processing of the aforementioned data is necessary for the provision of a website and thus serves to protect a legitimate interest of our company.

In addition, Landhotel Weihermühle generally only collects and uses personal data that the user submits when using the website or the app, such as when booking a room or making an inquiry via the contact form on the website.

In the case of a reservation and/or booking, it is necessary to provide the full name, address, e-mail address. This data is required for the processing of the booking. In addition, further information may be required, such as telephone number, company, tax number, bank account details or credit card details.

c. Storage period and data deletion

As soon as the aforementioned data is no longer required to display the website, it is deleted. The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user. Further storage may take place in individual cases if this is required by law.

d. Minors

Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect it and do not pass it on to third parties.

4. e-mail dispatch

Evaluation e-mail after stay

After their stay at Landhotel Weihermühle, customers will receive an email asking them to rate their stay and point out improvements.

For this data processing in terms of the use of the e-mail address, Art. 6 para. 1 lit. f DSGVO serves as the legal basis. The processing of the e-mail address as well as the collection of ratings is necessary for ensuring the hotel quality as well as the optimization of the hotel services and thus serves the protection of a legitimate interest of our company. Further purposes are not pursued with this rating email.

As soon as the aforementioned data (e-mail address and rating) are no longer required for the aforementioned optimization purposes, they will be deleted immediately.

5. processing and deletion

The Landhotel Weihermühle may, on its own initiative or at the request of the user, complete, correct or delete incomplete, incorrect or outdated personal data stored by the Landhotel Weihermühle in connection with the operation of this website. If these processes are carried out at the request of the user, the Landhotel Weihermühle can only carry them out if the user has sufficiently authenticated himself. Authentication can take place on the basis of a copy of a photo ID, which will of course be deleted immediately after comparison, or on the basis of characteristics that can only be known to the user. Without authentication, the Landhotel Weihermühle cannot comply with the user's requests.

The Landhotel Weihermühle deletes personal data within the framework of the legal provisions immediately at the instigation of the authorized person, provided that this does not conflict with mandatory legal storage obligations.

6. disclosure of personal data to third parties

a. The personal data will be treated confidentially and in accordance with the legal data protection regulations. The data will not be disclosed to third parties without the permission of the user, unless this is necessary for the execution of orders, for the processing of payments or for the processing of requests or is permitted by law. The external service providers are obliged to treat the data confidentially and securely and may only use this data insofar as this is necessary for the fulfillment of their task.

b. This also applies in particular to any payment processing via external service providers and the exchange of data with SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, for the purpose of credit checks in the case of legitimate interest or in the case of non-contractual behavior. SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, stores and transmits the data for credit checks to its contractual partners. The interests of the user worthy of protection are taken into account in accordance with the statutory provisions.

c. In all other respects, personal data will only be passed on if the user has expressly consented to this beforehand or if this is necessary for the prosecution of criminal offences. Data will only be passed on to authorities or state institutions entitled to receive information if this is subject to a legal obligation to provide information or if it is decided by a court of law. Your interests worthy of protection will be taken into account in accordance with the statutory data protection provisions. If necessary, we may be obliged by law to disclose your data to third parties. We will comply with such requests only to the extent necessary and within the scope of the legal obligation.

d. Any consent you may have given us to disclose your data can be revoked at any time and without giving reasons.

7. protection of the data

The protection of personal data is an important corporate principle at Landhotel Weihermühle. This is achieved, among other things, through training, and the written commitment of all employees and external service providers to data confidentiality and compliance with data protection requirements.

All technical and organizational, physical and logical facilities and measures in the area of data protection, IT and information security serve to protect against damage, destruction and unauthorized access to stored data and to achieve the protection goals of confidentiality, availability and integrity.

In addition, Landhotel Weihermühle always endeavors to take reasonable precautions to prevent unauthorized access to users' personal data and the unauthorized use or falsification of such data and to minimize the corresponding risks. However, the provision of personal data, whether this is done in person, by telephone or via the Internet, is always associated with risks, and no technological system is completely immune to manipulation or sabotage.

8. use of cookies

The Landhotel Weihermühle uses so-called "cookies", i.e. text files, or so-called "web beacons", i.e. graphic files, which are stored on the user's display device. These are technologies that can be used to collect certain user-specific settings and technical information that can be used to identify the user. This information shows when and how users use the website and makes it possible to continuously improve it. The use of cookies offers users the advantage of not having to repeatedly enter their personal data when filling out forms on the website. The use of cookies is common and common practice on many websites. Cookies are stored on the user's display device and not on the website.

Landhotel Weihermühle uses cookies only to read information stored on the user's display device memory by a cookie from this site. By using the website without making appropriate settings in his browser, the user agrees to the use of cookies as presented in this privacy policy. If the user does not wish cookies to be stored on their display device, wishes to delete a stored cookie, or wishes to be notified of their storage, they can set their browser or display device accordingly. How to do this in detail can be found in the help for the browser or the display device.

The legal basis for the processing of personal data using cookies is Article 6 (1) lit. f DSGVO. If you have given us your consent to the use of cookies on the basis of a notice ("cookie banner") issued by us on the website, the legality of the use is additionally based on Art. 6 para. 1 sentence 1 lit. a DSGVO.

Most browsers are preset to accept cookies by default. However, you can configure your respective browser in such a way that it only accepts certain cookies or no cookies at all. However, we would like to point out that you may no longer be able to use all the functions of our website if cookies are deactivated by your browser settings on our website. You can also delete cookies already stored in your browser via your browser settings or have the storage period displayed. Furthermore, it is possible to set your browser to notify you before cookies are stored. Since the various browsers can differ in their respective modes of operation, we ask you to use the respective help menu of your browser for the configuration options.

If you would like to have a comprehensive overview of all third-party accesses to your Internet browser, we recommend that you install specially developed plug-ins for this purpose.

9. analysis tools and advertising

We use the Google service reCaptcha to determine whether a human or a computer makes a certain entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website you visit with us on which the captcha is embedded, the date and duration of the visit, the recognition data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the described data processing is Art. 6 (1) lit. f of the General Data Protection Regulation. There is a legitimate interest on our side in this data processing to ensure the security of our website and to protect us from automated entries (attacks).

10. links to other websites

The website may occasionally contain links (interactive references) to third-party websites for which the Landhotel Weihermühle is not responsible. The Landhotel Weihermühle has no influence whatsoever on the content and design of the linked external sites or the websites that the user accesses via these links. The respective providers are solely responsible for the content and design of these websites as well as for compliance with data protection regulations.

11. data subject rights

The following rights arise from the GDPR for you as a data subject of a processing of personal data:

- According to Art. 15 DSGVO, you can request information about your personal data processed by us. In particular, you can request information about the processing purposes, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it was not collected by us, about a transfer to third countries or international organizations, and about the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details.

- In accordance with Art. 16 DSGVO, you can immediately request the correction of incorrect or the completion of your personal data stored by us.

- Pursuant to Art. 17 DSGVO, you may request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims.

- Pursuant to Art. 18 DSGVO, you may request the restriction of the processing of your personal data insofar as the accuracy of the data is disputed by you, the processing is unlawful, we no longer need the data and you object to their deletion because you need them for the assertion, exercise or defense of legal claims. You also have the right under Art. 18 DSGVO if you have objected to the processing in accordance with Art. 21 DSGVO.

- Pursuant to Art. 20 DSGVO, you may request to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format, or you may request that it be transferred to another controller.

- Pursuant to Art. 7 (3) DSGVO, you may revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future.

- In accordance with Art. 77 DSGVO, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence, your place of work or our company headquarters for this purpose.

12. right of objection

In the case of processing of your personal data on the basis of legitimate interests pursuant to Art. 6 (1) p. 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the case of direct marketing, you have a general right of objection, which is implemented by us without specifying a particular situation.

13. changes

The Landhotel Weihermühle may at any time, without notice, change this privacy policy or the content of the website or change or block access to this website.

14. questions about data protection and contact

The user can contact the Landhotel Weihermühle at any time if the data stored about him should be corrected, blocked or deleted. In addition, the Landhotel Weihermühle will provide information at any time about what data has been stored by the user, as well as its origin and recipient, and the purpose of storage.

For questions regarding data protection, please contact:

Landhotel Weihermühle
Owner Sebastian Cronauer
Weihermühle 1
66987 Thaleischweiler

Phone: +49 6334 / 449 080
Internet: https://www.landhotel-weihermuehle.de/

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